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FAQ
  1. How Do I Contact Chiki?
  2. I can't run Chiki games on my computer. Help!
  3. I can't see Agreement, Terms of Use and Privacy Policy on my computer.
  4. I can't remember my Chikionline.com username or password.
  5. I know I am using the right username and password, and it's not working.
  6. How do I get my child's work on Chiki?
  7. How do I submit my games, poems/songs, jokes, or ideas to Chiki?
  8. How can I get a job at Chiki?
HOW DO I CONTACT CHIKI?

Please visit Contact Us link on Chiki’s website.

I CAN'T RUN CHIKI GAMES ON MY COMPUTER. HELP!

Games on Chiki require either the latest version of Flash or Shockwave to run, depending on the game. Both of these programs are free to download and use. You can download them here:

Flash: http://www.macromedia.com/go/getflashplayer/

Shockwave: http://www.macromedia.com/shockwave/download/

Please note that some of the Chiki games could be large in file size. If you’re accessing the site via a dial-up modem, it might take several minutes for the game to load.

If you're still having difficulties running our games after installing the last versions of Flash and Shockwave, please contact your authorized computer technical support representative for assistance.

I CAN'T SEE AGREEMENT, TERMS OF USE AND PROVACY POLICY ON MY COMPUTER.

It requires Adobe Acrobat Reader to view the above policies or documents. You can download it free at http://www.adobe.com/products/acrobat/readstep2.html.

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I CAN'T REMEMBER MY CHIKIONLINE.COM USERNAME OR PASSWORD.

The username and password assistance is available via Login page. Follow link and steps as appropriate on this page.

I KNOW I AM USING THE RIGHT USERNAME AND PASSWORD, AND IT'S NOT WORKING.

Send an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it   with the username for assistance.

HOW DO I GET MY CHILD'S WORK ON CHIKI?

You will need to register as Provider and upload samples. Chiki representative will contact you if the samples suit to Chiki’s criteria.

HOW DO I SUBMIT MY GAMES, POEMS/SONGS, OR IDEAS TO CHIKI?

You will need to register as Provider and upload samples. Alternatively you can contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
A Chiki representative will contact you if the samples/idea suits Chiki’s critieria.

HOW CAN I GET A JOB AT CHIKI?

For employment opportunities, go to Contact Us page and submit profile via email.

Parents, if you can’t find your answer in our Frequently Asked Questions, you can reach us via email. Please email your question to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it